Data Protection

We take your privacy seriously and your personal information will only be used to provide the service you have requested from us. This policy relates to the information you provide to us. Our privacy policy explains how we protect your data and how you can control how your data is used. If you have any questions regarding our privacy policy, please contact us using any of the following:

Phone: 01772 774523


Post: 82a Lytham Road, Fulwood, Preston, PR2 3AQ

How we collect your information

We collect your information in the following ways:

  • Forms submitted by you
  • Information you have provided through our website
  • Over the telephone
  • By using website ‘cookies’

Cookie Policy

Our web site uses cookies which you can disable using your browser options. Cookies are small data text files that are sent from a server computer during a browsing session. Cookies are typically stored on your computer’s hard drive and are used by web sites to simulate a continuous connection to that site. In order to make our site more responsive to your needs we use cookies to track and manage information relative to your specific interests. In this way, we can tailor our site to your needs, deliver a better and more personalised service and track the pages on our site that you visit. The use of cookies automatically identifies your browser to our computers whenever you interact with our site. You should note that if you do disable cookies, you may not be able to access all the services on this site.

Links to other websites

We may our website directly to other sites. This privacy notice does not cover the links within our site linking to other websites and organisations. We encourage you to read the privacy statements on the other websites you visit.

How we use your information

The information you submit to us by whatever manner, will solely be used to provide you with the services you have requested and for our own internal audit purposes.

Who we share your data with

We do not share or sell your data to any other company without your prior consent other than those processors we use to conduct our business who process your data in the course of your matter with us:

We complete Anti-Money Laundering checks in line with current regulations. Your details will therefore be processed through a screening process for verification purposes.

Pumpkin Web Design host our website, and so if you submit an enquiry through our website, the information you submit to us is sent to us by them.

Data Security

We ensure that measures are in place to safeguard personal data. Please contact us if you would like a copy of our Cyber Security Policy.

Our email system is hosted externally, and as part of our disaster recovery and back up procedure, we use Cloud storage.

Subject Access Requests

You have the right to access your personal information and obtain confirmation that your data is being processed.

How long to we hold your data?

We are required by law to hold your information for as long as is necessary to comply with our statutory and contractual obligations.

Changes to our Privacy Policy

If we make any changes to our policy, they will be published on our website.

What to do if you have a complaint

If you have a complaint, please contact our Data Protection Officer, who will deal with your request promptly.

If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office: