Phone: 01772 774523
Post: 82a Lytham Road, Fulwood, Preston, PR2 3AQ
How we collect your information
We collect your information in the following ways:
- Forms submitted by you
- Information you have provided through our website
- Over the telephone
- By using website ‘cookies’
Links to other websites
We may our website directly to other sites. This privacy notice does not cover the links within our site linking to other websites and organisations. We encourage you to read the privacy statements on the other websites you visit.
How we use your information
The information you submit to us by whatever manner, will solely be used to provide you with the services you have requested and for our own internal audit purposes.
Who we share your data with
We do not share or sell your data to any other company without your prior consent other than those processors we use to conduct our business who process your data in the course of your matter with us:
We complete Anti-Money Laundering checks in line with current regulations. Your details will therefore be processed through a screening process for verification purposes.
Pumpkin Web Design host our website, and so if you submit an enquiry through our website, the information you submit to us is sent to us by them.
We ensure that measures are in place to safeguard personal data. Please contact us if you would like a copy of our Cyber Security Policy.
Our email system is hosted externally, and as part of our disaster recovery and back up procedure, we use Cloud storage.
Subject Access Requests
You have the right to access your personal information and obtain confirmation that your data is being processed.
How long to we hold your data?
We are required by law to hold your information for as long as is necessary to comply with our statutory and contractual obligations.
If we make any changes to our policy, they will be published on our website.
What to do if you have a complaint
If you have a complaint, please contact our Data Protection Officer, who will deal with your request promptly.
If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office: https://ico.org.uk/concerns/